Terms and Conditions

How We Do Business

Piparo Family Tack and Supply CO

Last updated: 25 January 2026

Welcome to Piparo Family Tack and Supply CO (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. Use of Our Website

By using this site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree to use our website for lawful purposes only and not to engage in any activity that could harm the site or interfere with other users.

2. Products and Services

We make every effort to display our products accurately, including descriptions, pricing, and availability. However:

Product colors or details may vary slightly due to screen settings
All products are subject to availability
We reserve the right to limit quantities or discontinue products at any time

3. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices may change without notice.

We accept payment through secure third-party payment processors. We do not store your full payment information.

Orders are not considered complete until payment has been successfully processed.

4. Shipping and Delivery

We aim to ship orders in a timely manner. Shipping times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.

Piparo Family Tack and Supply CO is not responsible for delays once an order has been handed over to the shipping carrier.

5. Returns and Refunds

Please review our Return Policy for details regarding returns, exchanges, and refunds.
We reserve the right to refuse returns that do not meet our policy requirements.

6. Order Cancellations

Orders may be canceled only before they are shipped. Once an order has shipped, it cannot be canceled and must follow the return process if applicable.

7. Intellectual Property

All content on this website — including logos, text, images, graphics, and product descriptions — is the property of Piparo Family Tack and Supply CO and may not be copied, reproduced, or used without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Piparo Family Tack and Supply CO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

All products are sold “as is” unless otherwise stated.

9. Assumption of Risk (Important for Tack & Equipment)

Equestrian activities involve inherent risks. By purchasing and using our products, you acknowledge and accept all risks associated with horseback riding, livestock handling, and related activities.

It is your responsibility to ensure products are used properly and safely.

10. Indemnification

You agree to indemnify and hold harmless Piparo Family Tack and Supply CO from any claims, damages, or expenses arising from your use of our website or products.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Governing Law

These Terms and Conditions are governed by the laws of the state of [Insert State], without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Piparo Family Tack and Supply CO

info@piparofamilytackandsupply.com

The Handshake Agreement (Return and Refund Policy)

30-Day Tack & Supply Returns

To keep our prices the lowest in the industry and pass those savings directly to you, all saddle sales are final. By eliminating the overhead of "trial periods" and "change-of-mind" returns, we ensure you get top-tier gear without the retail markup.

1. Manufacturer Defects We stand behind the craftsmanship of our saddles. A return will only be authorized if the item has a verified manufacturer defect (e.g., a flawed tree, faulty rigging, or structural failure).

Our Responsibility: If a defect is confirmed, we will cover the cost of return shipping and provide a replacement or a full refund.

Reporting Window: Defects must be reported to us within [48 hours] of delivery. Please inspect your saddle thoroughly upon arrival before it ever touches a horse.

2. Fit & Preference

Because we prioritize low pricing for the entire community:

We cannot accept returns for fit issues (horse or rider).
We cannot accept returns for "change of heart" or aesthetic preferences.
We encourage you to reach out to our team with measurements before you buy to ensure the best possible match.

For all other western tack (bridles, cinches, bits, etc.), we offer a 30-day return window from the date of purchase.

Condition Requirement: Items must be returned in new, unused condition with original tags and packaging.
The "No Abuse" Rule: We do not accept returns on items that show any signs of use, horse hair, sweat marks, dirt, or "trail miles."
Inspection & Refunds: Every return undergoes a thorough inspection. If an item is returned with signs of use or abuse at our discretion, no refund will be issued, and the item will be returned to the customer at their expense.